If your landlord, property manager, or leasing team recommended you use TheGuarantors to qualify for your lease, you might be wondering what exactly that means, what other renters have experienced, and what you’ll be paying for.
You’re in the right place.
More than 400,000 families live in homes they wouldn’t have been able to secure without TheGuarantors and renters have shared more than 1,300 reviews across Google and Trustpilot.
Here’s what renters should know about how a Lease Guarantee works, what it costs, what to expect before applying, and what other renters have to say about their experience using the product.
TheGuarantors at a glance
TheGuarantors is a Lease Guarantee provider that helps renters qualify for homes when they don’t meet a property’s application requirements.
The application is free, 100% online, and can take as little as 90 seconds to complete. Applying uses a soft credit check that won’t impact your credit score. If approved, you’ll receive a personalized quote for a Lease Guarantee that gives you a second chance at approval for the home of your choice.
Today, TheGuarantors is available nationwide and has:
Processed 1.5M+ renter applications
4.6/5 stars across 1,092 Google reviews
4.6/5 stars across 251 Trustpilot reviews
A dedicated, multilingual customer support team
What do TheGuarantors reviews say?
TheGuarantors has a 4.6-star rating from 1,000+ Google reviews and a 4.6-star rating from 250+ Trustpilot reviews (and growing).
One common theme is renters finding another path forward after struggling to qualify for a home on their own. One renter shared:
This would actually mark my 16th application denial in 6 months if it wasn't for TheGuarantors... I was approved in a matter of minutes.
Tish
Trustpilot reviewer
Other renters highlight the speed and simplicity of the process. Trustpilot reviewer Angel described the process as “very simple,” while Google reviewer Alexander called TheGuarantors a reliable option for people who recently moved to the country or lack an established credit history.
Customer support also comes up in renter feedback. Trustpilot reviewer Allah highlighted the convenience, speed, and quality of customer service.
Every renter’s situation is different, but these reviews reflect one of the main reasons TheGuarantors exists: to give more renters a path to qualifying for the homes they want.
My husband and I had a great experience with TheGuarantors. Our average credit scores have always stood in our way when it came to renting an apartment. Because of TheGuarantors, we were approved (quickly and easily) to rent our dream apartment! Highly recommend them!
Lauren
Google reviewer
What is a Lease Guarantee?
TheGuarantors helps renters qualify for apartments when they don’t meet a property’s application requirements on their own.
It does this through a Lease Guarantee, an insurance policy with the property owner or operator as the beneficiary. You purchase the policy to meet the property’s application requirements and get a second chance at approval for a home you may not otherwise qualify for.
Why would I need TheGuarantors?
Every property has its own requirements for approving renters. If you don’t meet them on your own, that doesn’t necessarily mean the process has to stop there.
For example, you might:
Have income that falls below a property’s required rent-to-income ratio
Have limited or no U.S. credit history
Have recently moved to the U.S.
Be a student or recent graduate without an established financial history
Have credit challenges
Not have access to a personal guarantor or cosigner who meets the property’s requirements
In these situations, your property may accept a Lease Guarantee from TheGuarantors as an additional layer of financial protection, giving you another way to meet its requirements.
TheGuarantors partners with properties nationwide. Your landlord, property manager, or leasing team can tell you whether they accept TheGuarantors and what coverage is required.
How does TheGuarantors work?
The application process is simple.
1. Apply online for free
The application is 100% online, free to complete, and can take as little as 90 seconds. TheGuarantors uses a soft credit check during the application process, so applying will not impact your credit score.
2. Get your decision
Once you’ve submitted the required information, TheGuarantors reviews your application. The average approval decision takes just 9.6 seconds, though some applications may require additional information or review.
3. Review your personalized quote
If approved, you’ll receive a personalized quote based on factors including the monthly rent, your financial profile, and the coverage required by the property.
There’s no cost to apply and no obligation to purchase simply because you completed an application.
4. Purchase your policy
If you decide to move forward, you’ll pay the policy premium upfront. Once the necessary steps are complete, TheGuarantors provides the Lease Guarantee required by your property so you can continue with lease signing and move-in.
How much does TheGuarantors cost?
There isn’t one standard price for a Lease Guarantee. Pricing is personalized based on a few key factors, including the monthly rent for the home you're applying for, the amount of coverage required by your property, and your financial profile.
You’ll receive a personalized quote after completing our free online application. If approved and you choose to purchase the policy, your premium is paid upfront and is non-refundable.
Is TheGuarantors fee refundable?
No. Your Lease Guarantee premium is non-refundable because it pays for an insurance policy, rather than serving as a traditional security deposit.
That policy provides the financial protection your property requires and can give you another way to qualify when you don’t meet its requirements on your own.
What happens when I renew my lease?
If you stay in your apartment and renew your lease, your Lease Guarantee coverage requires renewal as well.
A Lease Guarantee policy consists of Rent Coverage only or Rent & Deposit Coverage. If your policy includes Deposit Coverage, it remains effective for the life of your tenancy and does not need to be renewed when you renew your lease. Rent Coverage, on the other hand, does require renewal each time your lease is renewed, unless your property states that they do not require it.
Your property determines whether your policy includes Rent Coverage only or Rent Coverage and Deposit Coverage.
What happens if TheGuarantors pays my property?
A Lease Guarantee provides the property with protection against certain financial losses covered by the policy, but it doesn’t eliminate your responsibilities under your lease.
If you fail to pay your monthly rent and TheGuarantors reimburses the property for covered amounts, you are responsible for repaying those amounts to TheGuarantors.
Your Lease Guarantee premium pays for the policy itself. It does not pre-pay your rent or cover rent payments on your behalf without repayment.
A few more things to know about TheGuarantors
Can I use TheGuarantors at any apartment?
Your property needs to accept TheGuarantors. TheGuarantors operates nationwide; if you’re not sure whether it’s available at the property you want to apply for, ask your landlord, property manager, or leasing team.
Does TheGuarantors check my credit?
TheGuarantors considers your financial profile as part of the application process and uses a soft credit check, which does not impact your credit score.
What if I have limited credit history or have had trouble qualifying before?
That’s one of the reasons our Lease Guarantee exists. TheGuarantors works with renters in a range of financial situations, including people with limited U.S. credit history, income that doesn’t meet a property’s requirements, past credit challenges, or no qualifying personal guarantor.
Every application is reviewed individually, so the best way to find out if you qualify is to apply.
Are there alternatives to TheGuarantors?
Yes. Depending on your property, there may be other ways to satisfy its financial requirements, such as using a personal guarantor or another Lease Guarantee provider.
The right option depends on what your property accepts and your individual situation. Many renters choose TheGuarantors because of the experience and support that comes with using an established provider. With more than 10 years in business, TheGuarantors is the #1 Lease Guarantee provider in the U.S. and offers in-house support throughout the renter journey, from application and policy purchase through renewals.
Our dedicated customer support team is available seven days a week in eight languages, giving renters access to real people when they need help rather than relying solely on chatbot support, which can be the case with many other companies in the space.
Still have questions?
Find our full list of FAQs here.
Another way to qualify for the home you want
Your financial profile doesn’t always tell the whole story. Whether you’re new to the U.S., building your credit history, navigating past financial challenges, or simply don’t meet a property’s traditional requirements, a Lease Guarantee can give you another path forward.
If your property accepts TheGuarantors, applying is free, 100% online, and you’ll receive a personalized quote if approved.
