Boost occupancy while reducing risk

  • Approve and requality more conditionally approved, declined, and non-traditional applicants
  • Mitigate losses from rent defaults, lease breaks, damages, vacancy, and more
  • Secure your rent roll with lease guarantee, security deposit replacement, renters insurance & compliance, and a master policy
  • Living, breathing customer service 7 days a week in 6 languages
  • All at no cost to owners & operators

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Trusted by real estate leaders

5
Adding the use of TheGuarantors' lease guarantees and security deposit replacements into our leasing program has helped us qualify more applicants and in turn has helped us fill our vacancies at a faster rate. Claims are processed and received quickly. Their customer service team is professional and prompt with their responses.
5
TheGuarantors has been a crucial partner for achieving desirable lease velocity. After our success in New York, we extended our partnership to South Florida and are continuing with national expansion.
5
Because of TheGuarantors' products and exceptional service, we have been able to continually improve student conversions while exceeding leasing velocity goals and reducing bad debt.
5
Ironstate Properties is very happy with the partnership that we have established with TheGuarantors. Having done business with them for years, we have seen their products roll seamlessly in to new communities that we build and manage for. The manner in which our team’s on site can rely on the expertise that TheGuarantors provide is added benefit and reassurance that we, with their support and backing, are mitigating our risk...I know at Ironstate, our partnership with TheGuarantors will be in place well in to the future.

Frequently Asked Questions

The Basics

We are a fintech company that offers insurance products that give greater access to renters and stronger protection for landlords. Additionally, we are a licensed insurance agent and broker, and partner with insurance carriers to provide the coverage you need. Learn more about our insurance partners and licensing here.

Rent Coverage is our Lease Guarantee surety product that functions substantially similar to insurance, helping landlords protect their rental income. If, for any reason, the renter is unable to pay their rent, we will cover the loss within the parameters of the policy terms. All you have to do is invite a renter to apply before they sign their lease, select the coverage you’d like (the maximum number of months you’d like to be paid back if there are issues), and if the renter is approved, we’ll issue the bond. Because the renter pays the policy price, there is no cost to the landlord for the coverage to take effect.

Renters pay our policy premiums. There are no fees to the landlord for coverage.

The policy covers the term of the lease, up to 36 months, depending on our approved filings in your state.

When a default happens, submit the information at www.theguarantors.com/submit-a-claim. Claims are typically paid within 5 business days.

Our policies are backed by licensed insurance carriers that are also A-rated by AM Best, including The Hanover Insurance Company, Arch, UCS, and Chubb. Check out our licensing for more details.

Why TheGuarantors?

Since 2015, we’ve been helping owners and operators adapt and thrive, no matter the economic environment. We've developed simpler, smarter solutions to provide you superior protection and to help stabilize your portfolio even in a shaky economy. Our results speak for themselves.

in rent and deposit coverage
$3.5B+
operator retention rate
99%
renter satisfaction rate
95%
languages spoken
6+