Notify us of a renter’s passing

We’re very sorry for your loss, and we appreciate you taking the time to let us know about this during what we understand is a difficult time. You can reach us at mitigation@theguarantors.com to let us know that the renter has passed away. This information helps us update our records and ensure the situation is handled appropriately.

What to expect:

• Notifying us of a renter’s passing does not create a payment obligation

• We will request documentation later if required (for example, a death certificate or court document)

• Any information you share will be used only to review and process this matter