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Legal / Regulatory Notice

Last modified: 28 April 2025

E-SIGN and UETA: Consent to Use Electronic Records and Signatures

This disclosure, and the consent provided, applies to all notices, disclosures, statements, and other communications and information that Company provides. By commencing and submitting an application, you agree to the following and confirm your consent to (a) receive communications and information electronically and (b) the use of electronic signatures. Subject to applicable laws, if you choose not to consent to this Disclosure, or if you withdraw your consent, you may be unable to use products or services offered by Company.  

Pursuant to The Electronic Signature in Global and National Commerce Act (E-SIGN) and The Uniform Electronic Transactions Act (UETA), and respective state adopted equivalents, you are granting your express consent to the use of, or acknowledge acceptance of, electronic signatures and electronic documents for transactions with Company. Electronic transactions include, among other engagements, delivering you insurance policy documents electronically, as permitted by law. 

Electronic Documents:

  1. Policy & Application Forms: Including, but not limited to Applications, General Agreement of Indemnity, Bond General Terms and Conditions, Bond Instrument, Policy, Declaration Pages, and Claim Forms.

  2. Notices: Including, but not limited to, Renewal Notices, Cancellation Notices, Non-Renewal Notices, and Claim Notices.

  3. All other documents permitted to be delivered electronically.

Delivery of Communications

Unless law otherwise requires, or Company otherwise expressly agrees, Company may provide communications to you by (a) posting them on the Company’s Website; (b) notifying you through the services, your Account, or any Company application; (c) sending a text message to the mobile phone number attached to your policy records; (d) sending an email to the email address attached to your policy records; or (e) delivering them in another electronic format. Charges may apply to communications sent by text or other electronic means.

System Requirements

To receive, access, and reply to applicable communications you will need:

  • a personal computer or other access device with Internet access,

  • a web browser which is capable of supporting 128-bit SSL encryption,

  • software that lets you get and open Portable Document Format or “PDF” files, and

  • the ability to download or print agreements and disclosures

System Requirements to Retain Information

To retain the communications sent to you electronically for your records, your system must have the ability to download (e.g., to your hard disk drive or a floppy diskette), print PDF files, or print web pages and embedded HTML files. In some cases, you must print, complete, and sign Communications with a pen, and then return them to Company according to the instructions on the document. To do this, you must have a functioning printer connected to your personal computer or other access device that is able to print Communications and the instructions on plain, white 81⁄2 x 11 inch paper.

Withdrawing Your Consent

If you wish to withdraw your consent to receive information electronically you may contact Company at privacy@theguarantors.com or calling 1 (800) 790-9763.

Requesting Paper Copies

Company will not send you hard copies of electronically delivered communications or information, unless required by law or your direct and express request. You can obtain a paper copy of any electronic communication or information by printing it yourself or by requesting that we mail you a paper copy. Request for hard copies must be made within a reasonable time after Company provides the communication or information to you. To request a hard copy, contact us at privacy@theguarantors.com.

Company may always, in our sole discretion, provide you with any communication or information via paper, even if you have chosen to receive it electronically.

Insurance Notices & Information

Company works with a number of trusted insurance carriers to underwrite the insurance products we offer, including The Hanover Insurance Company, Arch Insurance Company, Everspan Insurance Company, Everspan Indemnity Insurance Company, Spinnaker Insurance Company, Century-National Insurance Company, Trisura Insurance Company, and Stillwater Insurance Company. 

All of Company products, including the details of coverage, are governed by terms and conditions set forth in their respective policies and forms, which include the details of coverage and any rights and obligations thereunder. Each insurer is solely responsible for the claims on its policies.

Company performs the services under the following trade names in the follow jurisdictions:

Arizona: The Guarantors Agency

California: Guarantors Insurance Agency

Connecticut: The Guarantors Agency

North Carolina: The Guarantors Agency

Delaware: The Guarantors Agency

North Dakota: The Guarantors Agency

Kansas: The Guarantors Agency

Ohio: The Guarantors Agency

Maine: The Guarantors Agency

Oklahoma: The Guarantors Agency

Michigan: The Guarantors Agency

Oregon: The Guarantors Agency

Montana: The Guarantors Agency

South Carolina: The Guarantors Agency

Nebraska: The Guarantors agency

West Virginia: The Guarantors Agency

New Hampshire: The Guarantors Agency

Wyoming: Guarantor Inc.

New Jersey: The Guarantors Agency

TheGuarantors lease guarantee and security deposit replacement rental bonds are backed by:

The Hanover Insurance Company, NAIC No. 22292, CA # 2097-4, 440 Lincoln Street Worcester, MA

  • Privacy Policy

  • Consumer Privacy Notice

Arch Insurance Company, NAIC No. 11150, CA # 3005-6, Harborside 3, 210 Husdon Street, Suite 300, Jersey City, NJ

  • Privacy Policy

Everspan Insurance Company, NAIC No. 24961, CA # 1999-2, One World Trade Center, 41st Floor, New York, NY

  • Privacy Policy

Everspan Indemnity Insurance Company, NAIC No. 16882, One World Trade Center, 41st Floor, New York, NY

  • Privacy Policy

Trisura Insurance Company, NAIC No. 22225, CA # 2061-0, 210 Park Avenue, Suite 1300 Oklahoma City, Oklahoma City, OK

  • Privacy Policy

Hudson Insurance Company, NAIC No. 25054, CA # 2406-7, 100 William Street, 5th Floor, New York, NY

  • Privacy Policy

Surety Bond Excess and Surplus Lines Notice:

Company may procure lease guarantee and security deposit replacement rental bonds through the excess and surplus line market place. All excess and surplus lines bonds are duly filed with the appropriate state authority where required.

Please note for excess and surplus lines bonds:

  1. The bond will be placed with an insurer not licensed in your state.

  2. The bond procured from excess and surplus lines insurer may or may not be available from a licensed company that may provide greater protection with more regulatory oversight.

  3. In the event of an insolvency of the excess and surplus lines insurer underwriting this bond, the losses shall not be paid by your state's insurance guaranty association.

  4. The bond will be procured through a duly licensed surplus lines insurance producer.

Please examine all bond materials at time of issuance to review appropriate notices and disclosures.

HO-4 Insurance

Stillwater Insurance Company, NAIC No. 25180, CA # 3343-1, 6800 Southpoint Parkway, Ste. 700, Jacksonville, FL

  • Privacy Policy

Company also offers HO-4 insurance policies on a referral basis. Policies and insurance transactions are facilitated through and by Millennial Specialty Insurance and are underwritten and covered by its respective carrier partners:

Spinnaker Insurance Company, NAIC No. 24376, CA # 4394-3, 1 Pluckemin Way, Suite 102 Bedminster, NJ

  • Privacy Policy

Century-National Insurance Company, NAIC No. 26905, CA # 1509-9, 450 W. Hanes Mill Road, Ste. 101, Winston-Salem, NC

  • Privacy Policy

Trisura Insurance Company, NAIC No. 22225, CA # 2061-0, 210 Park Avenue, Suite 1300 Oklahoma City, Oklahoma City, OK

  • Privacy Policy

TheGuarantors Operator-Placed Insurance

Operator-Placed Insurance (Legal Liability to Landlord Insurance Policy) is a surplus line insurance product, also referred to as a non-admitted insurance product. Policies are procured through an independent surplus lines agency/brokerage, Millennial Specialty Insurance, through its duly licensed surplus lines agents and brokers. The insurer is not licensed in the state where the product is being offered, with the exception of Oklahoma. Non-admitted insurance products are regulated by certain states and subject to federal law.

Coverage is provided by Trisura Specialty Insurance Company, NAIC #22225, (C.A. #2061-0), 210 Park Ave, #1400, Oklahoma City, OK 73102, State of Domicile: OK

Compensation Notice & Referral Fees 

TheGuarantors receives compensation for each insurance product that it sells through its platform. All solicitations to apply for insurance and applications for insurance are made through TheGuarantors. Issuance of coverage is subject to underwriting guidelines and approval, including applicable state regulations, and coverage may not be available in certain states. All services provided by TheGuarantors are subject to the applicable terms and conditions of the website and issued policy, including any agreements and/or forms setting forth coverage details and/or the rights and obligations thereunder.

TheGuarantors may provide compensation for referrals of customers to its services and products. This referral fee arrangement is applicable where lawful and in accordance with our company policies.  The provision of referral fees is contingent upon adherence to Company’s strict compliance guidelines and is subject to applicable state and federal regulations. Not all referrals may qualify for compensation, and such qualification is determined by Company's established criteria and discretion.

The Information We Collect and Use

As discussed in this Privacy Policy, “information” means information about you collected through our website(s), including your email address and other information you provide to us by registering for our Services or making requests for information about our Services. Any information provided to us will be retained and used solely for the purposes identified in the Privacy Policy or otherwise permitted by law.

TheGuarantors is licensed in the following states:

All solicitations, sales, and negotiations of insurance transactions are performed by licensed personnel.

All solicitation, sell, and negotiation for insurance are made through Guarantor Insurance Agency through Julien Bonneville, its Manager and Designated Responsible Licensed Producer.

Alabama

P&C Individual #3000477599

P&C Entity #3000503100

Arizona

P&C Individual #17566335

P&C Entity #3000352091

E&S Individual #17566335

E&S Entity #3000352091

Arkansas

P&C Individual #17566335

P&C Entity #3000410325

California

P&C Individual #0M36704

P&C Entity #0M44435

E&S Individual #0M36704

E&S Entity #0M44435

Colorado

P&C Individual #575586

P&C Entity #577504

E&S Individual #575586

E&S Entity #577504

Connecticut

P&C Individual #17566335

P&C Individual #2599959

E&S Individual #17566335

E&S Entity #2599959

Delaware

P&C Individual #3000424356

P&C Entity #3000428005

District of Columbia

P&C Individual #3000319239

P&C Entity #3000325966

E&S Individual #3000319239

E&S Entity #30000325966

Florida

P&C Individual #W498178

P&C Entity #L103769

Georgia

P&C Individual #3214163

P&C Entity #202018

E&S Individual #4214163

Hawaii

P&C Individual #17566335

P&C Entity #500308

Idaho

P&C Individual #17566335

P&C Entity #697087

Illinois

P&C Individual #17566335

P&C Entity #3000319309

E&S Individual #17566335

Indiana

P&C Individual #3368910

P&C Entity #3373263

Iowa

P&C Individual #17566335

Kansas

P&C Individual #17566335

P&C Entity #17846763

Kentucky

P&C Individual #1046416

P&C Entity #1048391

Lousiana

P&C Individual #798792

P&C Entity #806018

Maine

P&C Individual #PRN333704

P&C Entity #AGN334118

Maryland

P&C Individual #3000145139

P&C Entity #3000353077

Massachusetts

P&C Individual #17566335

P&C Entity #17846763

E&S Individual #17566335

E&S Entity #17846763

Michigan

P&C Individual #0880823

P&C Entity #117278

Minnesota

P&C Individual #40615288

P&C Entity #40612840

MN E&S Individual #40610232

Mississippi

P&C Individual #10603449

P&C Entity #15035436

Missouri

P&C Individual #8463646

P&C Entity #8465011

E&S Individual #8463646

Montana

P&C Individual #3000580502

P&C Entity #3000596486

Nebraska

P&C Individual #17566335

P&C Entity #100299506

Nevada

P&C Individual #3381365

P&C Entity #3383057

New Hampshire

P&C Individual #2414964

P&C Entity #2416882

New Jersey

P&C Individual #1619657

P&C Entity #1628821

E&S Individual #1619657

E&S Entity #1628821

New Mexico

P&C Individual #17566335

P&C Entity #3000411512

New York

P&C Individual #1372729

P&C Entity #1388207

E&S Individual #1372729

E&S Entity #1388207

North Carolina

P&C Individual #17566335

P&C Entity #1000618519

E&S Individual #17566335

E&S Entity #1000618519

North Dakota

P&C Individual #17566335

P&C Entity #3001036966

Ohio

P&C Individual #1194333

P&C Entity #1209516

E&S Individual #1236816

E&S Entity #1237932

Oklahoma

P&C Individual #3000395446

P&C Entity #3000406257

Oregon

P&C Individual #17566335

P&C Entity #3000462614

Pennsylvania

P&C Individual #853850

P&C Entity #858498

E&S Individual #880029

Rhode Island

P&C Individual #3000332757

South Carolina

P&C Individual #17566335

P&C Entity #300425512

South Dakota

P&C Individual #40566698

P&C Entity #10027652

Tennessee

P&C Individual #2426018

Texas

P&C Individual #2266476

P&C Entity #2321351

E&S Individual #2384386

E&S Entity #2394950

Utah

P&C Individual #709576

P&C Entity #710553

Vermont

P&C Individual #3389679

P&C Entity #3397271

Virginia

P&C Individual #1045605

P&C Entity #143962

E&S Individual #1045605

E&S Entity #143962

Washington

P&C Individual #959474

P&C Entity #988836

E&S Individual #959474

E&S Entity #988836

West Virginia

P&C Individual #17566335

P&C Entity #100305453

Wisconsin

P&C Individual #17566335

Wyoming

P&C Individual #381723

P&C Entity #382290

New York Notice of Protection for Victims of Domestic Violence

New York Insurance Law Section 2612 affords important protections for victims of domestic violence. This law prohibits an individual, insurer, or entity supervised by the New York Department of Financial Services, from undertaking any of the following actions solely because a person is or has been a victim of domestic violence: (i) refuse to issue or renew, deny or cancel any insurance policy or contract; (ii) demand or require a greater premium or payment from any person; (iii) designate domestic violence as a preexisting condition, for which coverage will be denied or reduced; or (iv) fix any lower rate or discriminate in the fees or commissions of agents or brokers for writing or renewing such a policy. Under no circumstances may the fact that has a person is or has been a victim of domestic violence serve as an underwriting criterion.

Procedure for Providing Us an Alternative Address

If you are covered by one of our policies and have an order of protection against a policyholder or other person covered by a policy of TheGuarantors, you may send us a copy of the order of protection and any alternative address, telephone number, or other methods of contact that you would like us to use, to:

Guarantr, Inc.

ATTN: Legal

One World Trade Center, 84th Floor

New York, NY 10007

Additional Information

The description of New York Insurance Law Section 2612 provided above is only a summary of the law. The complete text is available on the New York State Legislature’s website.

The New York State Office for the Prevention of Domestic Violence’s website has additional information and resources. To contact the New York State Domestic and Sexual Violence Hotline, please call (800) 942-6906.

Delaware, Maryland, and Maine Landlord-Tenant Surety Bond Notices

Delaware

A surety shall refund to a tenant any premium or other charge paid by the tenant in connection with a surety bond if, after the tenant purchases a surety bond, the landlord refuses to accept the surety bond or the tenant does not enter into a lease with the landlord.

Except under the circumstances outlined above, payment for a surety bond is nonrefundable;

The surety bond is not insurance for the tenant;

The surety bond is being purchased to protect the landlord against loss due to nonpayment of rent, breach of lease, or damages caused by the tenant;

The tenant may be required to reimburse the surety for amounts the surety paid to the landlord for any claim made by the landlord against the surety bond;

Even after a tenant purchases a surety bond, the tenant remains responsible for the following:

a. To reimburse the landlord for actual damages caused to the premises by the tenant which exceed normal wear and tear, or which cannot be corrected by painting and ordinary cleaning;

b. To pay the landlord for all rental arrearage due under the rental agreement, including late charges and rental due for premature termination or abandonment of the rental agreement by the tenant; and

c. To reimburse the landlord for all reasonable expenses incurred in renovating and rerenting the premises caused by the premature termination of the rental agreement by the tenants, which includes termination pursuant to § 5314 of this title, providing that reimbursement caused by termination pursuant to § 5314 of this title shall not exceed 1 month's rent.

Nothing provided above shall be construed to require the tenant to pay, as between the landlord and the surety, more than the total amount owed to the landlord under 25 Del.C. § 5514A (a).

Maine

The surety bond premium is nonrefundable except a surety shall refund to a tenant any premium or other charge paid by the tenant in connection with a surety bond if, after the tenant purchases a surety bond, the landlord refuses to accept the surety bond or the tenant does not enter into a rental agreement with the landlord.

The surety bond is not insurance for the tenant;

The surety bond is being purchased to protect the landlord against loss due to, but not limited to, the following: nonpayment of rent, nonpayment of utility charges that the tenant was required to pay directly to the landlord, breach of the rental agreement, storing and disposing of unclaimed property or damages caused by the tenant other than normal wear and tear;

The tenant may be required to reimburse the surety for amounts the surety paid to the landlord;

Even after a tenant purchases a surety bond, the tenant remains responsible for payment of:

(1) All unpaid rent;

(2) Damage due to breach of the rental agreement;

(3) Damage by the tenant or members of the tenant's household or their invitees or guests in excess of normal wear and tear to the leased premises, common areas, major appliances or furnishings owned by the landlord;

(4) Utility charges that the tenant was required to pay directly to the landlord; and

(5) The cost of storing and disposing of unclaimed property;

The tenant has the right to pay the damages directly to the landlord or require the landlord to use the tenant's security deposit, if any, before the landlord makes a claim against the surety bond; and

If the surety fails to comply with the requirements of this section, the surety forfeits the right to make any claim against the tenant under the surety bond.

Maryland

Payment for a surety bond is nonrefundable;

The surety bond is not insurance for the tenant;

The surety bond is being purchased to protect the landlord against loss due to nonpayment of rent, breach of lease, or damages caused by the tenant;

The tenant may be required to reimburse the surety for amounts the surety paid to the landlord;

Even after a tenant purchases a surety bond, the tenant is responsible for payment of:

1. All unpaid rent;

2. Damage due to breach of lease; and

3. Damage by the tenant or the tenant's family, agents, employees, guests, or invitees in excess of ordinary wear and tear to the leased premises, common areas, major appliances, or furnishings owned by the landlord;

The tenant has the right to pay the damages directly to the landlord or require the landlord to use the tenant's security deposit, if any, before the landlord makes a claim against the surety bond; and

If the surety fails to comply with the requirements of this paragraph, the surety forfeits the right to make any claim against the tenant under the surety bond.

Fraud Warning

General Notice

Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information or conceals for the purpose of misleading, information concerning any material fact thereto, commits a fraudulent insurance act and may be subject to fines, restitution, or confinement in prison, or any combination thereof.

The specific fraud warnings listed below are applicable in the following states: AL, AK, AZ, AR, CA, CO, DE, DC, FL, IN, KY, LA, ME, MD, MN, NH, NJ, NM, NY, OH, OK, OR, PA, RI, TN, TX, VA, WA, and WV. If you are located in one of these states, please take time to review the appropriate warning prior to submitting your application or claim.

ALABAMA: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or who knowingly presents false information in an application for insurance is guilty of a crime and may be subject to restitution, fines, or confinement in prison, or any combination thereof.

ALASKA: Any person who knowingly and with intent to injure, defraud, or deceive an insurance company files a claim containing false, incomplete, or misleading information may be prosecuted under state law.

ARIZONA: For your protection, Arizona law requires the following statement: Any person who knowingly presents a false or fraudulent claim for payment of a loss is subject to criminal and civil penalties.

CALIFORNIA: For your protection, California law requires the following statement: Any person who knowingly presents a false or fraudulent claim for the payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

COLORADO: It is unlawful to knowingly provide false, incomplete, or misleading facts or information to an insurance company for the purpose of defrauding or attempting to defraud the company. Penalties may include imprisonment, fines, denial of insurance, and civil damages. Any insurance company or agent of an insurance company who knowingly provides false, incomplete, or misleading facts or information to a policyholder or claimant for the purpose of defrauding or attempting to defraud the policyholder or claimant with regard to a settlement or award payable from insurance proceeds shall be reported to the Colorado Division of Insurance within the Department of Regulatory Agencies.

DELAWARE: Any person who knowingly, and with intent to injure, defraud or deceive any insurer, files a statement of claim containing any false, incomplete or misleading information is guilty of a felony.

DISTRICT OF COLUMBIA: WARNING: It is a crime to provide false or misleading information to an insurer for the purpose of defrauding the insurer or any other person. Penalties include imprisonment and/or fines. In addition, an insurer may deny insurance benefits if false information materially related to a claim was provided by the applicant.

FLORIDA: Any person who knowingly and with intent to injure, defraud, or deceive any insurer files a statement of claim or an application containing any false, incomplete, or misleading information is guilty of a felony of the third degree.

INDIANA: A person who knowingly and with intent to defraud an insurer files a statement of claim containing any false, incomplete, or misleading information commits a felony.

KENTUCKY: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or a statement of claim containing any materially false information or conceals, for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime.

LOUISIANA: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefits or knowingly presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

MAINE: It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purpose of defrauding the company. Penalties may include imprisonment, fines or a denial of insurance benefits.

MARYLAND: Any person who knowingly and willfully presents a false or fraudulent claim for payment of a loss or benefit or who knowingly or willfully presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

MINNESOTA: A person who files a claim with intent to defraud or helps commit fraud against an insurer is guilty of a crime.

NEW HAMPSHIRE: Any person who, with a purpose to injure, defraud or deceive any insurance company, files a statement of claim containing any false, incomplete or misleading information is subject to prosecution and punishment for insurance fraud, as provided in RSA 638:20.

NEW JERSEY: Any person who knowingly files a statement of claim containing any false or misleading information is subject to criminal and civil penalties.

NEW MEXICO: ANY PERSON WHO KNOWINGLY PRESENTS A FALSE OR FRAUDULENT CLAIM FOR PAYMENT OF A LOSS OR BENEFITS OR KNOWINGLY PRESENTS FALSE INFORMATION IN AN APPLICATION FOR INSURANCE IS GUILTY OF A CRIME AND MAY BE SUBJECT TO CIVIL FINES AND CRIMINAL PENALTIES.

NEW YORK: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation.

OHIO: Any person who, with intent to defraud or knowing that he is facilitating a fraud against an insurer, submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud.

OKLAHOMA: WARNING: Any person who knowingly, and with intent to injure, defraud or deceive any insurer, makes any claim for the proceeds of an insurance policy containing any false, incomplete or misleading information is guilty of a felony.

OREGON: Any person who knowingly and with intent to defraud or solicit another to defraud an insurer: (1) by submitting an application, or (2) by filing a claim containing a false statement as to any material fact thereto, may be committing a fraudulent insurance act, which may be a crime and may subject the person to criminal and civil penalties.

PENNSYLVANIA: Any person who knowingly and with intent to injure or defraud any insurer files an application or claim to contain any false, incomplete, or misleading information shall, upon conviction, be subject to imprisonment for up to seven years and a fine of up to $15,000.

RHODE ISLAND: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or knowingly presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

TENNESSEE: It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits.

TEXAS: Any person who knowingly presents a false or fraudulent claim for the payment of a loss is guilty of a crime and may be subject to fines and confinement in state prison.

VIRGINIA: It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines, and denial of insurance benefits.

WASHINGTON: It is a crime to knowingly provide false, incomplete, or misleading information to an insurance company for the purpose of defrauding the company. Penalties may include imprisonment, fines, or denial of insurance benefits.

WEST VIRGINIA: Any person who knowingly presents a false or fraudulent claim for payment of a loss or benefit or knowingly presents false information in an application for insurance is guilty of a crime and may be subject to fines and confinement in prison.

General Notice of Insurance Practices and Use of Consumer Reports

In order to evaluate your eligibility for insurance coverage with us and to determine the correct premium to charge you, we may order one or more reports provided by independent consumer reporting agencies.

These reports are necessary to verify information that you have provided us. Examples of reports include, but are not limited to, a Motor Vehicle Report (MVR), an insurance claim history report, and, where allowed by law, a credit score or an insurance score based on information contained in your credit report. We may use a third party in connection with the development of your insurance score.

All reports are kept strictly confidential. The information we obtain will be used for underwriting purposes. We may access future reports in connection with an update, renewal, extension, cancellation, or non-renewal of your insurance coverage.

Upon request, we will provide you with the name, address, and telephone number of any consumer reporting that furnishes us with your report. These consumer reporting scores do not take into account income, race, gender, religion, or marital status.

We will review your credit history when we are legally required to do so, or you may request a review once for every six-month policy term. Any adjustment in premium made pursuant to a change in your credit history will be reflected on your next renewal offer.

One service provider we use to gather your personal and financial information from financial institutions is Plaid Technologies, Inc. (“Plaid”). By using the website, and the products and services offered herein, you grant us and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

Specific Use of Credit and Consumer Information in lease guarantee and security deposit replacement rental bonds

Lease guarantee and security deposit replacement rental bonds are Surety Bonds. They are supplemental guarantees that you are able to meet your obligations to the landlord or property owner of your leased unit and therefore have elements of a credit product based on your financial profile. For these reasons, additional information about your income, employment history, personal assets, and citizenship/visa status may be collected. The information we are collecting is necessary to verify information about you, and determine your eligibility and the correct premium to charge you for these products.

Because lease guarantee and security deposit replacement rental bonds act in a similar capacity to a type of contingent credit, your financial profile and creditworthiness are the primary factors in determining eligibility. The inquiry used for these products is a standard credit inquiry and may affect your credit score.

No information related to race, color, religion, actual or perceived gender (including gender identity), marital status, sexual orientation, disability, age, lawful occupation, presence of children, lawful source of income (including public assistance), or any other aspect of a protected federal, state or local protected class is used to calculate premiums or in manners which would violate applicable law.

FCRA Notice

Consent to Credit Check and Consumer Reports & Adverse Action Notice

Where you apply for a lease guarantee and security deposit replacement rental bond, you expressly authorize Company and The Surety to (a) request and obtain from third parties information and documentation related to me, including, but not limited to, personal information and documentation, such as consumer reports, as defined by Section 603 of the Fair Credit Reporting Act, and any other credit records, public records, housing/rental records, tenant screening reports, employment and salary information records, immigration and other law enforcement records (as applicable), and related information and documentation, and any additional information and documentation as may be reasonably necessary; and (b) use and share such information and documentation, as well as any personal information and documentation provided by me (whether currently in the possession of TheGuarantors Agency or The Surety, or hereafter obtained), with third parties, including, but not limited to, landlords, brokers, management companies and other third parties, in connection with (i) underwriting and credit evaluation, including, but not limited to, verification or analysis of any information, documentation or records provided or obtained; (ii) development of insurance products, underwriting models and criteria, and insurance risk evaluation, (iii) any permissible purpose as provided by Section 604 of the Fair Credit Reporting Act, (iv) claim investigation or collection; (v) rental or lease application; and (vi) any other lawful purpose TheGuarantors Agency or The Surety deem reasonably necessary in connection with the Lease Rental Bond, or reinsurance thereof.

Where there is an adverse action (denial of coverage), you are entitled to all rights under the Fair Credit Reporting Act (FCRA), including the right to dispute the accuracy or completeness of any information the consumer reporting agency provided, by contacting the agency directly:

Equifax

P.O. Box 7404256. Atlanta, GA 30374-0256

1 (888) 548-7878

You have the right to obtain a free copy of a consumer report from the credit reporting agency which furnished your credit report. You have 60-days from the date of this notice to obtain a copy of the consumer report and to dispute with the consumer reporting agency the accuracy or completeness of any information in a consumer report furnished by the agency.

In the event you receive a free copy of a consumer report from the credit reporting agency, the report must contain: 1. credit score, 2. range of possible credit scores under the model, 3. with certain limitations, all key factors that adversely affected your credit score, 4. date of credit score.

Please note, that the consumer reporting agency did not make this decision and is unable to provide you with the specific reasons why this denial occurred.

ECDIS & AIS Notice 

For purpose of this External Consumer Data and Information Sources (“ECDIS”) and Artificial Intelligence Systems (“AIS”) Notice:

AIS means any machine-based system designed to perform functions normally associated with human intelligence, such as reasoning, learning, and self-improvement, that is used – in whole or in part – to supplement traditional medical, property or casualty underwriting or pricing, as a proxy for traditional medical, property or casualty underwriting or pricing, or to establish “lifestyle indicators” that may contribute to an underwriting or pricing assessment of an applicant for insurance coverage.

ECDIS includes data or information used – in whole or in part – to supplement traditional medical, property or casualty underwriting or pricing, as a proxy for traditional medical, property or casualty underwriting or pricing, or to establish “lifestyle indicators” that may contribute to an underwriting or pricing assessment of an applicant for insurance coverage. ECDIS does not include an MIB Group, Inc. member information exchange service, a motor vehicle report, or a criminal history search.

The AIS or ECDIS, as applicable, does not use and is not based in any way on any class protected pursuant to NY Insurance Law Article 26, Section 2609. The use of the AIS or ECDIS does not result in or permit any unfair discrimination or otherwise violate the NY Insurance Law or any regulations promulgated thereunder. 

NY Insurance Law sections 3425 and 3426 provide that non-commercial and certain commercial property and casualty policies may not be cancelled, nonrenewed, or conditionally renewed unless the specific ground or reason is provided in writing to the insured.

Please take note that the Company and its carrier partners uses AIS in its underwriting or pricing process and the Company and its carrier partners uses data about applicants obtained from external vendors.

Telephone and Text Communications Terms & Conditions

GuarantR, Inc. (“We”) provides certain transactional communications via manual and automated calls and SMS-messaging (“Texts”) systems. Calls and Texts are not guaranteed and subject to certain limitations. Calls and Texts may not be available in all jurisdictions. Purchase is not a requirement to receive calls or Texts.

Your information is controlled by these Terms & Conditions and our Privacy Policy.

Opt-In

By providing your number you understand and consent to receiving calls and Texts for non-marketing purposes, which includes, among other transactional and non-commercial communications, application support and status updates, claim mitigation support, quote information, policy information, claim information, recovery efforts, experience surveys, and renewal information.

If you have agreed to receiving marketing calls or SMS communications, you will receive periodic promotional, commercial, and marketing messages.

Opt-Out

You may opt out by responding “STOP” to Text or by following the instructions provided during the communication.

Warranty

Calls and Texts are offered “as is” and: (1) may not be available at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. We may change or discontinue communications without notice or liability to you. We reserve the right to cease delivery of text messages to any person at any time in its sole discretion.

For more information on how we collect and manage your information please visit: Notice of Collection and the Privacy Policy.

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TheGuarantors is a licensed insurance agent and broker. For more detailed information, please see our Legal / Regulatory Notice. CA: Guarantors Insurance Agency, Lic. No. 0M44435. AZ, CT, DE, KS, ME, MI, MT, NE, NH, NJ, NC, ND, OH, OK, OR, SC, WV: The Guarantors Agency. All coverages are subject to the terms, conditions and exclusions of the actual policy issued. Not all policies or coverages are available in every state.

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