COVID-19 Resources

We are working to provide our partners with the support, guidance, and tools needed during this challenging time. We have created this resource page so you don't miss a beat.

To our community:

As the situation around COVID-19 continues to rapidly evolve, we recognize that feelings of anxiety and uncertainty can develop.

At TheGuarantors, we have always prioritized being your trusted partner and we remain committed to that. Our strengths allow us to bring value to you in these uncertain times. They represent the reason you partnered with us, and they are worth highlighting again here.

We have created this page to share timely updates as market conditions around COVID-19 evolve, how this affects real estate, ways in which you can mitigate risk in your portfolio, and our predictions on what to expect in months to come.

We are here to help. We're in this together. 

Featured: Tenant Protection & Regulation by State

Where United States officials have passed (or tenants are working to pass) emergency tenant protections during the COVID-19 crisis.

Tenant protection-2

Featured: NMHC Rent Payment Tracker

The National Multifamily Housing Council (NMHC)’s Rent Payment Tracker found 79.3 percent of apartment households made a full or partial rent payment by August 6 in its survey of 11.4 million units of professionally managed apartment units across the country.

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Resource Index

TheGuarantors Resources

Updates from TheGuarantors team and what we think you should expect in months to come

Industry Resources

A collection of COVID-19 resources from real estate industry experts and leaders

Economic Analysis

Potential effects of COVID-19 on the markets and economy as a whole

Tenant Protection

The latest news and updates regarding tenant protection acts and movements

Webinars

A list of past and upcoming webinars and virtual presentations

More Resources

Additional resources for property management professionals

Resource Index

TheGuarantors Resources

Updates from TheGuarantors team and what we think you should expect in months to come

Industry Resources

A collection of COVID-19 resources from real estate industry experts and leaders

Economic Analysis

Potential effects of COVID-19 on the markets and economy as a whole

Tenant Protection

The latest news and updates regarding tenant protection acts and movements

Webinars

A list of past and upcoming webinars and virtual presentations

More Resources

Additional resources for property management professionals

TheGuarantors Resources-2 TheGuarantors Resources


6/4/2020

Understanding the Relationship Between Rent Loss and Delinquency

Like many, we’ve kept a close eye on rent payment trackers as well as our own data over the past few months. So how do we all sort through the noise and use this information to guide business decisions? Our team has broken it down for you.

4/30/2020

April Rent Delinquency Analysis & Managing Renters During COVID-19

45 days into the crisis, our Risk Mitigation team analyzed data from some of the biggest landlords across the country to better understand delinquency rates in rent payments, and what changes we had seen.

Though landlords have always had processes to mitigate and manage delinquency, many have put in place additional measures during this time. We've outlined a few effective strategies to help bolster existing mitigation practices.

4/20/2020

Relief for Commercial Tenants: Replace Security Deposits

Commercial tenants of all types are approaching landlords for some kind of rent relief – from rent deferrals to rent reductions, or even full blown rent forgiveness. Most landlords want to help their tenants, but they still have their own obligations to fulfill.

Fortunately, most landlords have the ability to help their tenants’ business and boost their financial health by giving back capital that’s sitting in security deposits with Securiti.

4/13/2020

We are making claim submission easier and payment faster

To better serve you, we've updated our claims process. Please see below for a quick tutorial and bookmark this page in the event that you need to submit a claim.

1. Visit theguarantors.com/submit-a-claim and select the situation that best fits the claim you are submitting, then click the link to "submit a claim" on the right.

2.  Complete form with all applicable information. The more information you provide us, the easier it will be for our team to assist you. You will receive a payment within 3 days of the accepted claim (rest assured, admitted policies like ours are backed by the state guaranty fund.)

4/2/2020

How TheGuarantors Risk team is handling COVID-19

At this point, you have probably gotten an update from every vendor, company or website that you have ever used, so we at TheGuarantors are going to cut right to the chase:

  • We’re definitely open for business
  • We have doubled our resident success and mitigation teams
  • We’ve created a COVID-19 resource page
  • We’re coming up with new solutions all the time
  • We want you to stay in touch

More details can be found here, but please don’t hesitate to reach out if there is anything we can do. You partner with us because we take our work as seriously as you do. We’ve built a sustainable platform based on superior data, best-in-class service, and a culture of innovation and problem-solving. Real estate, risk and technology are in our DNA. That’s certainly not going to change--if anything, it’s more important now than ever.

3/23/2020

A message from our Securiti team

A message to landlords and brokers from our commercial team. By offering tenants the option to replace their existing security deposit with our unsecured surety bond, Securiti, you would essentially give tenants 3-6 months of rent back (avg. length of SD) that they can use to shore up their operations as they navigate these unsettling times.

3/19/2020

To our real estate community

A letter from our CRO highlighting our continued commitment to our clients:

  • Sustainability – Quality underwriting, diversified portfolio with multiple A-rated carriers, in-house risk mitigation teams
  • Industry and Risk Expertise – Deeply experienced team who understands all facets of your business
  • High-touch Customer Service – 5 years in business working with both owners and renters has informed the way our customer service and support teams work, so that we can best support you during this crisis

 

Industry Resources-1 Industry Resources

COVID-19 & The Future of Multifamily

"A look at how the multifamily sector might be impacted by the Coronavirus (COVID-19) pandemic."

An Overview of the Federal Stimulus for the Real Estate Industry (REBNY)

"This package includes $2 trillion in relief efforts focused on support for workers; support for residential owners and residents; lending support for businesses; tax support for businesses; and support for state and local governments."

Coronavirus Guidance for Property Management (NAA) 

"NAA understands that affiliates, members and residents may have concerns about how apartment communities should address the virus and, in an effort to offer guidance and information to assist with preparations, we have compiled the following material from official sources."

This page provides the latest news, operational best practices, federal, state, and local regulatory updates, economic impact, media guidance, media coverage, and additional resources.

Coronavirus Resources for Apartment Firms (NMHC)

"As apartment owners and operators prepare to mitigate and educate residents on potential exposure, NMHC has put together a list of go-to sites with relevant information."

NMHC shares news and guidance relating to business preparedness, operations, shelter in place, capital markets, HR and legal obligations, and risk management

COVID-19 Resource Center (RealPage)

"By closely monitoring and standing vigilant during these uncertain times brought on by COVID-19, RealPage is doing everything possible to provide clients, partners, employees and constituents effective ways to meet new, daily challenges."

A resource page dedicated to providing you resources on protecting your residents and teams, best practices for handling crisis, and detailed blogs highlighting industry news.

COVID-19 Outbreak and Real Estate Implications (CBRE)

"The COVID-19 outbreak is moving quickly, with a growing impact across the globe. This resource is intended to provide perspective on the evolving situation, as well as implications for the real estate industry."

CBRE analyzes the global implications of COVID-19, introduces a weekly podcast, and reviews the impact of COVID-19 on the industry as a whole.

COVID-19: Global Real Estate Implications (JLL)

"As COVID-19 impacts communities around the world, we want to help you navigate its implications for your workplace, your asset(s) and the global real estate markets."

Features JLL's Global Research report on the pandemic’s potential effects on the economy, real estate sectors, investors, and occupiers and shares additional business planning resources.

COVID-19 Commercial Real Estate Insights (Colliers)

"COVID-19 continues to impact markets across borders, multiple real estate sectors and people in our communities. Colliers has provided COVID-19 commercial real estate insights to help you understand the potential impact on your business and community and recommendations on ways to minimize the impacts, where possible."

This page features articles highlighting COVID-19's impact on all real estate sectors.

COVID-19 Research (REIS)

National Student Housing Market Update Q4 2019

"Reis provides updated commentary on national Student Housing market performance for Q4 2019."

Severe Pandemic & Protracted Economic Slump Scenarios

"An overview of Moody’s Analytics’ economic downside scenarios and how they translate to CRE fundamentals."

Idiosyncratic Shocks and Multifamily Housing: Covid-19 and What We Can Learn from Earthquakes, Hurricanes, and Terrorism

"How will multifamily performance metrics be affected by the coronavirus (COVID-19) pandemic over the long run?"

Property Management in the Time of Coronavirus (Buildium)

"We know that what you need most right now is information that you can put into action right away. That’s why we’re releasing a weekly digest of the resources we think you’ll find most helpful, as well as the insights you need to put the news into context. So, let’s get right to it—here’s what you need to know this week."

- Lost Jobs Will Lead to Lost Rental Income

- Rental Demand is Dropping

- The Focus is Shifting to Retention

- High Conversion Rates Could Counter Lowered Demand

Coronavirus Coverage (Commercial Observer)

The Commercial Observer has created a page dedicated to Corona Virus coverage.


Economic Impact-1 Economic Analysis

COVID-19 & CRE (REIS)

"Key takeaways from a recent presentation on the impact of Coronavirus (COVID-19) on U.S. CRE property & transaction markets."

Coronavirus Economic Impact Report (NAA)

Key takeaways and economic forecasts from major banks and economists as well as the expected impact on the apartment industry (released bi-weekly)

Coronavirus Effects (Moodys)

"The economic and trade disruption caused by the coronavirus outbreak has spread from the APAC region to the rest of the world. The impact on economies, sectors and issuer credit profiles will depend on the severity and duration of the crisis."

Understanding the Economic Shock of Coronavirus (Harvard Business Review)

"Pressing questions include the path of the shock and recovery, whether economies will be able to return to their pre-shock output levels and growth rates, and whether there will be any structural legacy from the coronavirus crisis."

Coronavirus Insights & Research (J.P. Morgan Asset Management)

"This compilation includes all of our research to-date on the coronavirus. The high frequency charts on infection, mortality, economic and market data will be updated as data becomes available"


Tenant Protection-1 Tenant Protection

COVID-19 Emergency Tenant Protection Map*

Where United States officials have passed (or tenants are working to pass) emergency tenant protections during the COVID-19 crisis. 

FHFA Moves to Provide Eviction Suspension Relief for Renters in Multifamily Properties

"To keep renters in multifamily properties in their home and to support multifamily property owners during the coronavirus national emergency, the Federal Housing Finance Agency (FHFA) is announcing that Fannie Mae and Freddie Mac (the Enterprises) will offer multifamily property owners mortgage forbearance with the condition that they suspend all evictions for renters unable to pay rent due to the impact of coronavirus. The eviction suspensions are in place for the entire duration of time that a property owner remains in forbearance. The forbearance is available to all multifamily properties with an Enterprise-backed performing multifamily mortgage negatively affected by the coronavirus national emergency."

Notice to Insurance consumers regarding Covid-19 and relevant regulation


Webinar-1 Webinars

COVID-19 Webinar Series (NMHC)

"NMHC’s policy staff provides an update on relief efforts to renters and housing providers as well as other policy responses, including eviction moratoriums and construction bans. This webinar also includes a legal update on fair housing, ADA, HIPAA and employment law. "

Market Outlook Webcasts (RealPage)

RealPage offers several Webcasts on a variety of topics including, impact on student housing, market forecasts, and utilizing analytics during a crisis. 

TRD Talks Live (The Real Deal)

The new virtual weekly webinar featuring the most influential people in real estate. 

Digital Summit Industry Webinars (BisNow)

BisNow has a variety of Webinars available discussing the Corona virus's impact on everything real estate. 

Micro-Webinar Series (NAA)

The National Apartment Association (NAA) has several pre-recorded Webinar's available to serve as a resource for all of its members. 

 


More Resources-1 More Resources